"Between approximately 2:40 p.m. PDT and 3:15 p.m. PDT today, some Google News users experienced difficulty accessing search results for queries related to Michael Jackson," a Google spokesman told CNET, which also reported that Google News users complained that the service was inaccessible for a time. At its peak, Google Trends rated the Jackson story as "volcanic."

As sites fell, users raced to other sites: TechCrunch reported that TMZ, which broke the story, had several outages; users then switched to Perez Hilton's blog, which also struggled to deal with the requests it received.

CNN reported a fivefold rise in traffic and visitors in just over an hour, receiving 20 million page views in the hour the story broke.